Bureau's Consumer Complaint and Consumer Inquiry Handling Processes

26 organizations filed 27 public comments on Bureau's Consumer Complaint and Consumer Inquiry Handling Processes, at the Consumer Financial Protection Bureau. The comment window closed 2934d ago.

Abstract

The Bureau of Consumer Financial Protection (Bureau) is seeking comments and information from interested parties to assist the Bureau in assessing its handling of consumer complaints and consumer inquiries and, consistent with law, considering whether changes to its processes would be appropriate.

Commenters (26)

• Consumers Unionunverified attribution

  2 filings · confidence 70%
• Alaska USA Federal Unionunverified attribution

  1 filing · confidence 70%
• American Bankers Associationtrade assoc.

  1 filing · confidence 97%
• American Escrow Associationtrade assoc.

  1 filing · confidence 85%
• California Reinvestment Coalitiontrade assoc.

  1 filing · confidence 85%
• Check Into Cash Incunverified attribution

  1 filing · confidence 70%
• Consumer Advocacy and Protection Society ("CAPS")trade assoc.

  1 filing · confidence 85%
• Consumer Bankers Associationtrade assoc.

  1 filing · confidence 85%
• Consumer Mortgage Coalitiontrade assoc.

  1 filing · confidence 85%
• Credit Union National Associationtrade assoc.

  1 filing · confidence 97%
• Educational Credit Management Corporationunverified attribution

  1 filing · confidence 70%
• Englewood community connection outreach Corpunverified attribution

  1 filing · confidence 70%
• Heartland Alliancetrade assoc.

  1 filing · confidence 85%
• HOPE NOW Alliancetrade assoc.

  1 filing · confidence 85%
• Mortgage Bankers Associationtrade assoc.

  1 filing · confidence 97%
• National Association of Consumer Advocatestrade assoc.

  1 filing · confidence 85%
• National Automobile Dealers Associationtrade assoc.

  1 filing · confidence 97%
• National Consumer Reporting Associationtrade assoc.

  1 filing · confidence 85%
• National Independent Automobile Dealers Associationtrade assoc.

  1 filing · confidence 85%
• Navy Federal Credit Unionunverified attribution

  1 filing · confidence 70%
• Randolph-Brooks Federal Credit Unionunverified attribution

  1 filing · confidence 70%
• Receivables Management Association Internationaltrade assoc.

  1 filing · confidence 85%
• Student Loan Servicing Alliancetrade assoc.

  1 filing · confidence 85%
• The National Association of Professional Background Screenerstrade assoc.

  1 filing · confidence 85%
• The Woodstock Institutetrade assoc.

  1 filing · confidence 85%
• U.S. Chamber of Commerce

  1 filing · confidence 97%